The Situational Leadership Theory by Paul Hersey and Ken Blanchard, who says that there is no single best leadership style, was published in 1969. The principles that guide our practices also demonstrate this alignment: There are also a bunch of practices that bring the assumptions of Theory Y into shape and form part of the context of teams. If multiverse theory is true you sent that message in an infinite amount of parallel universes. Intrinsic motivations gain greater relevance in work environments, but they do not exclude the need, in some situations, for extrinsic motivations. 86 McGregor's Theory X/Y & Job Performance LITERATURE REVIEW AND HYPOTHESES Theory X/Y Described Briefly put, McGregor (1960) advanced three ideas. Physical and mental tiredness during work is a natural phenomenon. How much people are willing to contribute to an organization depends on their assessment of the fairness, or equity, of the rewards they will receive in exchange. Why should any one be controlled unless an employer knows one has a mental illness issue and thus feel the need to control ones actions???? This is an example of an intrinsic reward. 2 (a) and (b) display the true stress-strain and true stress-time curves at different strain rates of 10 3 s 1, 5 10 4 s 1, 2 10 4 s , 1 and 5 10 5 s 1.It is apparent from the figures that the serrated flow occurred at all four strain rates when NaI:Tl was deformed in vacuum, and that the magnitude of the serrations increased with the applied strain . The hard approach to motivation relies on coercion, implicit threats, micromanagement, and tight controls essentially an environment of command and control. IvyPanda, 11 May 2022, ivypanda.com/essays/maslows-hierarchy-and-mcgregors-x-and-y-theory/. McGregor's Theory Y corresponds to: Theory X and Y are opposite extremes, but the great subtlety is that McGregor did not state the question of one being better than the other. Sadly these cookies aren't the yummy kind, but the kind that help improve your website experience. Theory X is a traditional model of motivation and management. An average employee seeks responsibility to become more motivated. Kelsey, Tatum, and Octavia were all hired at the same time to work for a public relations agency. 5. the humanistic view of management. 4. trust his employees. Theory X . Most people find happiness in hard work under the right conditions. B. the humanistic view of management. 4. Work can be as natural as play if the conditions are favorable. 5. The instructor is responsible for actively sharing their knowledge with the students. 2. Douglas McGregor's Theory X and Theory Y as a basis for understanding and improving motivation in the business world can be directly applied to the science classroom. Which need is Diego trying to meet? In terms of incentives, Theory X relies heavily on extrinsic motivations, that is, for people to achieve better performance if they make use of rewards and punishmentsthe famous metaphor of the Carrot and the Stick. Guha starts a new job as a programmer at a telecommunications company. Employees prefer making decisions themselves and also solving problems creatively. Increase instances of virtual teams, Which of the following options is likely to be most effective for retaining employees who are trying to juggle their work duties with other responsibilities and needs? People will apply self-control and self-direction in the pursuit of organisational objectives, without external control or the threat of punishment. T or F, Olivia loves her job as a software engineer. Job sharing McGregor's theory, also known as Theory X and Theory Y, is a management approach proposed by Douglas McGregor in his 1960 book "The Human Side of Enterprise." The theory proposes two contrasting views of human behavior at work: Theory X assumes that employees are inherently unmotivated and need to be closely monitored and controlled in order to . Some employees require guidance and are not comfortable with undefined working boundaries. 2. serves customers better by allowing more coverage of customers over longer hours. Malachi is a manager at a home goods store. Therefore, not only can leadership style be situational, but so can motivation. 1. Students are not motivated to learn new information. Workers are eager to participate in decision-making. All of the following are benefits of this type of scheduling except it: Employees must be present from 9:00 a.m. to 3:00 p.m. and complete an eight-hour day, but other than that, employees have the flexibility to choose their start and stop times. 1. job hopping All Rights Reserved. E. William Ouchi. Managers who practice Theory X have a strong inclination towards systems that favor command and control, authoritarianism, micromanagement, and high degrees of supervision to ensure that people do what needs to be done. Theory X management assumes most people will attempt to avoid work whereas Theory Y managers trust their people to take ownership of their work. Theory X is useful for less experienced employees who have just stepped into the professional world. 1. Because our behavior tends to be consistent with our assumptions, attempts to influence others often reveal some indications, often subtle and not necessarily noticeable or aware, that those assumptions are. Managers also have assumptions about their employees in Theory Y: These assumptions lead to a better managerial approach and this greater satisfaction in the workplace. Introduction I decided to explore the concept of McGregor's X and Y theory, also known as Theory X and Theory Y, which was developed by Douglas McGregor in his 1960 book "The Human Side of . Douglas McGregor. Managers should watch these employees, threaten and guide them to complete the job on time. 4. 3. Read this article to learn about McGregor's Theory of 'X' and Theory 'Y'. There is often a central authority base and managers follow an authoritative leadership style. Employees under this theory are self-motivated and enjoy ownership of work. His major writings are cited along with two volumes which were actually published several years after his death by Bennis, Caroline McGregor, and Schein. Since the layoff, Giovanni has shifted his focus to finding a new source of income. Not all employees can work in strict and controlled environments; it can decrease productivity. They marked the beginning of a concern for human relations in the workplace. 5. ideal for all companies. Theory X managers focus on physiological and security Businesses who utilize a Theory X approach often have multiple levels of management with a low rate of delegation. 5. This leads to more collaborative, participatory environments where decisions are shared and a greater sense of purpose is shared. E. the equity theory. Herzberg's hygiene factors. Theory X and Theory Y were part of McGregor's philosophy of management, which represented a fundamental change in management thought and practice. Morale. 5. job enlargement. McGregor contrasted two views of management the traditional view, which he called Theory X, and a humanistic view, which he called Theory Y. The capacity for creativity spreads throughout organizations. ADVERTISEMENTS: 2. 4. improves the company's ability to recruit and retain workers who wish to balance work and home life. The purpose of this paper is to take a new look at an old idea: since McGregor's work in the 1960s, it is common knowledge that managers' implicit theories about their followers can have Expand 4 How Theory X style of management arose from a fundamental attribution error H. K. Davison, J. Smothers Business 2015 about Agile HR and how you can foster that. McGregor identified that people act according to their premises and assumptions. 2. Theory X advanced the view that human beings have an innate dislike for work. Douglas McGregor (1957) developed a philosophical view of humankind with his Theory X and Theory Y two opposing perceptions about how people view human behavior at work and organizational life. 1. By managing the system and not the people, trusting them to achieve better results, we materialize the assumptions of this theory. They believe that the following statements are true of workers: 1. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. candidate's answer in order to merit the assigned marks. level needs as well as physiological and security needs. What does this scenario highlight about laid-off workers in terms of Maslow's hierarchy of needs? Motivational Model - What is Maslow's Hierarchy of Needs? McGregors X and Y Theories are contrasting theories that depict two different aspects of human behavior at work. Jobs are more satisfying as the number of tasks performed by an individual increases. Perhaps the most noticeable aspects of McGregor's XY Theory - and the easiest to illustrate - are found in the behaviours of autocratic managers and organisations which use autocratic management styles. 5. conditions to increase productivity. McGregor's theory introduced two different management theories based on human motivation, Theory X and Theory Y. 3. 5. salary. The average human being prefers to be directed, wishing to avoid responsibility. 1. Did you have an idea for improving this content? In industry, the intellectual potential of the average person is only partly utilised. 4. increase in productivity as pay increased Maslow indicated that when a need is not satisfied, then it needs motivation. On the other hand, managers who adopt Theory Y assumptions shape systems where trust in people is one of the central pillars. 4. reduces driving in rush hour traffic. Freedom Clothing has several locations in Dallas and Houston. Employees need to be involved in all aspects of company decision making to keep them motivated. If you are of the belief that your team members dislike their work and have little motivation towards their work, then your style of management is most likely to be authoritarian. https://ivypanda.com/essays/maslows-hierarchy-and-mcgregors-x-and-y-theory/, IvyPanda. Effort in work is as natural as work and play. 5. by ensuring that rewards are distributed on the basis of performance, According to Maslow's hierarchy of needs, which of the following needs do people strive to satisfy first? William Ouchi. 4. telecommuting. After identifying the issue, analyze the employees needs and wants. Theory X managers assumes that "the average human being has an inherit dislike of work and will avoid it if he can" (McGregor, 1960, p 33) and because of this "most people must . Avoiding confrontation (unless you are genuinely being bullied, which is a different matter) and delivering results are key tactics. McGregor's Theory X & Y describe divergent managerial beliefs about what motivated employees. 2. Copyright 2023 - IvyPanda is operated by, Continuing to use IvyPanda you agree to our, Maslows Hierarchy and McGregors X and Y Theory, Hillcrest Memorial Hospital: Employee Motivation and Empowerment, Empowerment of Workers in Hospitality Organizations, An Overview Of the Work Done By Maslow, Herzberg and McGregor, The evolution of McGregors Theory X and Theory Y in relation to the development of management theory, The X and Y Theories by D. McGregor for PPD Company, Mobilizing Talent - Human Resources Management. T or F. A compressed workweek is: 1. Theory X says people don't like to work and will avoid it if they can. 5. a system that allows employees to choose to work part of a week from home. Identify what the employee lacks and their working style to employ the right theory that will motivate them in the right direction. May 11, 2022. https://ivypanda.com/essays/maslows-hierarchy-and-mcgregors-x-and-y-theory/. Workers are happy to contribute and feel internally satisfied. McGregor encouraged organizations to adopt more of a Theory Y leadership style. Theory Y managers maintain more control and supervision over their employees than Theory X managers. 4. social needs 1. Is the team demotivated because of a lack of incentives? Average employees always seek direction as they are lazy. Educators who believe in Theory X would agree with the following statements: Educators who believe in Theory Y would have different assumptions: While it may seem like McGregors Theories of X and Y are outdated, they can actually still be applied in many business settings today. Required fields are marked *. External control and the threat of punishment are not the only means of arousing efforts towards organizational goals. More than changes in organizational assumptions, HR must lead the change in organizational assumptions in favor of talent retention and a strong culture in terms of agility, creativity, and innovation. Herzberg's motivational factors. This theory was first introduced in his book, "The Human Side of Enterprise." It generally highlights two different management styles such as - Authoritarian (Theory X) Participative (Theory Y) He believed that by following Theory Y, supervisors could motivate their workers to achieve their highest potential. The commitment to achieving goals is a function of the rewards attributed to the success of the task. Theory X holds that employees are inherently disinclined to work and needed to be strictly controlled. There are many similarities between Theory X Theory Y and Abraham Maslows Hierarchy of Needs. D. Herzberg's motivational factors. BusinessBalls (Alan Chapman) developed them to help theunderstanding and application of McGregor's XY Theory concept. 2. achievement The company usesmonetary rewards and benefits to satisfy employees lower-level needs. 2. In managing his employees, he is most likely to: Douglas McGregor has developed two sets of assumptions about human behaviour; labelling these as Theory 'X' and Theory 'Y'. McGregor's Theory X McGregors Theory X and Theory Y explained. How can managers avoid equity problems? D. a manager who meets Maslow's esteem needs of employees. Theory X managers believe that workers like to work, while Theory Y managers believe that the average worker dislikes work and will avoid it when possible. Hygiene factors of the two-factor theory HR efforts must adopt updated forms of compensation and incentives, take a more concerned approach for the environment and for employee happiness, and plan carefully each point of the employees journey, including critical moments such as contract termination. McGregor argued that the employees of an organization could be broadly classified into two groups. Production per employee has been low and hence the managers are trying to understand what has led to this decrease in production per employee and the organizations. 5 What was the ultimate result of the Hawthorne studies? 1. People will use work to satisfy their lower needs and seek to satisfy their higher needs during their leisure time. Theory X and Theory Y: Which Enhances the Staffs Performance Better? Motivation and Engagement is an essential part: You will learn how engagement relates to motivation, get introduced to difference between intrinsic and extrinsic motivation and get to know the CHAMPFROGS model, the ten motivators and how to use the Moving Motivator Cards to learn about individual motivators of people. 5. flextime. Employees must be present from 9:00 a.m. to 3:00 p.m. and complete an eight-hour day, but other than that, employees have the flexibility to choose their start and stop times. 1. workers will exercise self-direction and self-control. Behavior modification. 1. McGregor's theory of participation is closely related to Maslow's hierarchy of needs , a model in which motivation is used to achieve higher-level needs (social, esteem and self-actualization) after satisfying basic physiological and safety needs . 5. Theory Y Workers need consistent rewards and punishments to ensure their task is completed. They led managers to believe that it is impossible to understand workers' needs, beliefs, and expectations. Commitment to objectives is a function of rewards associated with their achievement. 26. option C is correct. Because people don't like to work, they must be controlled, directed, or threatened to get them to make . Turn your workplace into a happy workplace! where represents the spatially averaged SSTAs in the Nio3.4 region (170-120W, 5S-5N) or equivalently the Nio3.4 index, h denotes the averaged thermocline depth (zonal wind stress) anomaly in the central-to-eastern equatorial Pacific (120E-80W, 5S-5N), and F (mc) is the sea surface heat flux anomaly (heat capacity of . Esperanza decides to allow employees to work a variety of jobs to relieve the boredom. If the previous management style is not working out, it is best to change it for better results. Douglas McGregor, one of Maslow 's students, influenced the study of motivation with his formulation of two contrasting sets of assumptions about human nature Theory X and Theory Y. 5. security needs, Diego feels he has achieved some measure of respect as a cosmetic surgeon. Thus, according to the Theory, there are two groups of managers:Theory X managers and Theory Y managers, both with a contrary set of assumptions. Selena's work schedule is an example of: He referred to these opposing motivational methods as Theory X and Theory Y management. Douglas McGregor's Theory X and Theory Y. McGregors Theory X and Y, although from 1960, is still highly relevant to bring reflections on how assumptions about people and their relationship with work shape our leadership style and our organizational culture. Aliyah is likely to assume that: 2. reduces driving in rush hour traffic. The soft approach results in a growingdesire for greater reward in exchange for diminished work output. The two theories proposed by McGregor describe contrasting models of workforce motivation applied by managers in human resource management, organizational behavior, organizational communication and organizational development. Drawing on Maslows hierarchy of needs, McGregor argues that a need, once satisfied, no longer motivates. The theory assumes that employees are lazy and cannot make decisions. They led to companies providing better physical work It reduces security risks. Shorten working hours Workers have little motivation and prefer direction from their superiors. IvyPanda. (2022, May 11). It improves the ability to recruit and retain workers who wish to balance work and home life. The healthcare industry also requires leaders and that is why we have a Nursing-officer-in charge or an in-charge physician in all healthcare centers. Most human beings are not very fond of working and will avoid completing a task. 4. by creating a competitive environment at the workplace Under appropriate conditions, the human being, on average, leans towards not only accepting but also looking for responsibilities. In his book, The Human Side of Enterprise, he outlined a new role . Douglas McGregor wrote about Theory X and Theory Y In the late 1950s and early 1960s. 4. micromanaging employees. McGregor's Theory Y Theory Y holds that employees should be trusted and empowered. Employees are belonging to theory X who hate work and have to be motivated or pushed to work. Douglas McGregor related Maslow's ideas about personal needs to management. For this reason, HR must enable, together with everyone in a company, a new look at people and their relationships, adopting assumptions that are more appropriate to the moment and this new workforce. D. Herz berg's motivational factors. Most people avoid responsibility and need constant direction. See also the article about Assertive Techniques and Self Confidence. Frederick Taylor. Theory X and Theory Y was an idea devised by Douglas McGregor (see article) in his 1960 book "The Human Side of Enterprise".It encapsulated a fundamental distinction between management styles . This website uses cookies to improve your experience while you navigate through the website. D. workers must be forced to do their jobs. It increases communication between managers and employees. The other group belongs to theory Y and are participative and to them, work is as natural as play. B. the humanistic view of management. The explanation: Its not just technology, business models, products, and services that evolve, but so do people. Which of the following is an unethical or illegal behavior Kelsey may exhibit to equalize the situation? Reward systems must correspond to intrinsic factors if employees are to be motivated. 5. 5. specialization. 2. She views her company favorably, and she enjoys working with her colleagues. Please note that Theory Z is not a Mcgregor idea and as such is not Mcgregor's extension of his XY theory. A. physiological and security needs B. security and social needs C. social and esteem needs D. esteem and self-actualization needs E. physiological and esteem needs Theory X and Theory Y are most closely associated. Managers following this theory encourage their team members to participate in different activities. Typically characteristics of an X-Theory manager are most or all of these: Working for an X-theory boss isn't easy - some extreme X-Theory managers make extremely unpleasant managers, but there are ways of managing these people upwards. Which of the following is a major difference between the Theory X and Theory Y views of management? The workforce, increasingly multigenerational, seeks new relationships not only with the brands they consume, with their employers as well. Jobs are more satisfying when employees are offered flextime. 4. 1. Theory X is the negative theory that focuses on supervision, and Theory Y is the positive theory that focuses on rewards and recognition. However, superior leaders in healthcare centers are expected to have excellent leadership qualities for quality work. Mr. McGregor postulated 2 theories on human management and leadership which are Theory X and Theory Y. Allow employees to move from one job to another 1. esteem needs Add more tasks to a job than of treating each task as separate Each location has a manager who runs the location as they see fit. While McGregors theory was developed to improve motivation in the workplace, it has been recently used in the school system. From these studies he constructed a model of management attitudes, and from this model demonstrated that managers, wittingly or unwittingly, strongly dictated the type and attitude of workers in their employ. Students have large amounts of creative thinking and innovation that is applied throughout their learning journey. 1. providing opportunities for employee growth Accounting & Finance; Business, Companies and Organisation, Activity; Case Studies; Economy & Economics; Marketing and Markets; People in Business Although McGregor suggests Theory Y as a better approach to management in a workplace, some organisations require the attitude of Theory X. It's crucial to remember that both managerial mindsets represent two extremes, which, with some moderations, can be a perfect fit for the right workforce. This site is developed by Dr. Serhat Kurt. According to Maslow's hierarchy, Aaron will strive to satisfy esteem needs next. B. the humanistic view of management.C. ________ is the difference between a desired state and an actual state. 5. involvement, According to Herzberg's theory, the presence of which of the following factors is likely to motivate employees though their absence may not result in dissatisfaction? Theory X and Y, first published in the book The Human Side of Enterprise from 1960 (ok, definitely, work motivation is not something new) which brought as a provocation the question: What are your assumptions (implicit as well as explicit) about the most effective way to manage people?.

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