roto rooter bbb complaints

Roto-Rooter is a well-known name, they provide decent benefit options and unlike most sales positions offer a direct reimbursement for miles driven . Heck I could be a new one for less! We were charged by 1st man and paid 905.00 I had coupon code for &75.00 I went on line and just for a snake job was over $500.00 less. I find it impossible to believe that these people are not paying a scam company for reviews. My mother should have been told that the parts are approximately $800. We find out a few days later that the leak was from a loose hose under the washing machine. Livermore, CA location.. Stay away! It appears that the valve is just to old and would need to be replaced. He said it was the second mans job. They Saud he'd now arrive at 2pm. The new company corrected the issue last week. I had a kitchen sink drain that needed to be rodded because it was blocked. Complaints Profile ADVERTISIMENT Resolved "overcharge and said pipe broken when not" Resolved "unfair pricing" Resolved "rip-off" Resolved "hidden charges" Resolved "air conditioning unit" Resolved "plumbing repairs" Resolved "furnace cleaning" Resolved "heat pump" American Residential Services / ARS Rescue Rooter complaints 21 S There was 1 wipe We have sued roto rooter in the past and their pricing was fair. I had Roto-Rooter visit my home on 1/19 to repair a leaking toilet. Claim your profile to access Trustpilots free business tools and connect with customers. They cleared up my drain issue and leak. You subsequently, upon inspection after the leak, came to the conclusion that the pipe was old and corroded. Verdict: Both Mr. Rooter and Roto-Rooter offer a standard lineup of plumbing services, including emergency response. We are being reasonable. For your reference, reasons for rejection are included below. the job was done and the bill was $765.00. Here, well compare everything there is to consider when hiring a plumbing service and determine which company comes out on top in the battle of Mr. Rooter vs. Roto-Rooter. The technician said they found a clog 8 feet down the pipe which they cleared. ***** ******* ******. Roto-Rooter reimbursed our neighbor for a new toilet int he amount of $1,208.52 but refused to reimburse our neighbor the difference of $1,502.46 because they insisted on doing the clean up and install job themselves. Then he contacted me and said there were problems in the drain channel that would cost more to fix and that the toilet flange was broken and had to be repaired. Are they more expensive than other companies? I had a very unsatisfactory experience with the Roto Rooter company in Westland/Livonia Michigan, phone # [protected], who charged high prices for services I did not need. We also lost confidence in Roto-Rooter. 2 and a half weeks later, the toilet is starting to back up again. Refund of excessively high price. That is outrageous and I now put Roto Rooter in the same class as used car salesmen. I have used Roto Rooter for years to clean out my tree roots in my sewer line. Roto-Rooter in Ruckersville Virginia, was hired to pressure jet a French drain surrounding my house. Thank you, you have successfully subscribed to our newsletter! BBB is here to help. Again, no call, no show. $2,694.91 refund for unneeded and overpriced services. 877-768-6911. As a matter of policy, BBB does not endorse any product, service or business. An $800 estimation is too far from the $200 final cost. Convenient. Please report them to the BBB. By Sabrina Serani | Published Feb 28, 2023 3:59 PM. The work has a guarantee for 1 year. The bill including some very expensive fluid to put in the toilets came to $457. Copyright 2023 Acton Media Inc. All rights reserved. Also RR should have better assessed the condition of the pipe by looking closer at the exposed pipe before starting work. Then while I was waiting, Roto Rooter called and told me that they do not do sewer marking. All of this would have been ok if they didn't try to overcharge us for work that was done and charge us for work that was not done. Thank you. There was very little clean up and it was done. Need to find a different location? Well guide you through the process. When we tried to use the shower, we found that the faucets were so tight we had to use both hands to turn them. kichen sink can't be used because down under the sink water is leaking. Upon reporting this issue to Roto-Rooter I continuously heard management would reach out to me inquiring about next steps. Here are the reasons for my complaint: But since he stopped payment on credit charge nothing can be done at this time. Desired outcome: Whether a homeowner is planning on upgrading their bathroom fixtures or suffering from an unexpected burst pipe, its beneficial to have the contact information of one of the best plumbing services. He did not do any other snaking in the house as far as I know. I could have the major parts delivered and paid the 1.6% on the lesser amount. We can settle on this for $4,000.00 if it is paid within the next 5 business days. We will all post in all forums, just to give them the big middle finger. There was no water remediation for this customer. Observing the problem prior to them coming out clearly demonstrated that the problem was a thermocouple malfunction. Your people are encouraged to overbill and lie about the work they do. We were charged $784.47. Says someone with a camera needs to come out but they can't that day. Over priced. And scheduling SUCKS. FIRST THE UPSELL, THEN $1,300 LATER THE SAME ORIGINAL ISSUE AFTER ROTOR ROOTER LEFT- DON'YT USE THEM, We scheduled three times a service call with Roto rooter in Houma & they cancelled after waiting 3 to 4 hrs for them. Inc. T/A Toto Rooter, PO Box 559, Easton MD. $2,694.91 refund for unneeded and overpriced services. Avoid Roto Rooter at all costs. I had an old kitchen sink that was working but looked old. It goes against our guidelines to offer incentives for reviews. How can they keep on ripping people off like that. Their investigation involved creating a hole and opening my ceiling. The time is currently 10pm local time. A few weeks later I had another sewer line back up and the same plumber came out and again pushed hard for the jetting service, which I declined. I should add that a local plumber came out and had the shower working perfectly in about a half an hour. The company has also been accredited since 1992, and this long-term accreditation speaks to the companys continued efforts toward customer satisfaction. Never again! (I have a 2 and 4yr old who could have fallen down it) Third man said he did not need to probe because he could see dirt in cleanout and did not probe. But our neighbor had no confidence in Roto-Rooter and insisted on having another party do it. International Association of Better Business Bureaus. After he left, I went to use the shower. I paid this company $1149.60 plus a tip, plus $149.00 service fee on July 3, 20222, to snake my main sewer line. There is no possible way they have a legitimate 4.8 stars. They told us they would be able to fix it this afternoon. Date of experience: December 11, 2022 JH Jim Hession 1 review CA Eventually I hear the tech say that he has to call someone else and he leaves. Thank you Van! If the drain wasn't fully clear. Dissatisfied. Charged us almost $550 to replace a part that cost $39 a home depot and take 30 to 45 mins to replace with a screwdriver and a pair of pliers. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. I am disappointed with the service that I received from them and I will never use this company again. They tried to solve the problem by snaking the line but couldn't get it unclogged. Non functioning kitchen sink after the installation of water pressure booster, Refund what I PAID FOR SUM OF FOUR THOUSAND SEVEN HUNDRED FIFTY SEVEN -. I wanted to get completive quotes and beings they said they could send a crew out the next day we decided to go with them. I call again, it's now 8pm. Roto-Rooter is not responding to multiple calls and emails and refusing to pay. There is a Home Depot approximately a mile from my parents home. Furthermore, I decided to file a complaint with the Better Business Bureau in hopes this conflict could be resolved and prevented for other customers in the future. Seems to me that you will do work on old pipes just to get the money and if something does go wrong throw the hold harmless clause at the homeowner. Call now to schedule. While there was more, this is the short version. [protected] Customer Reviews are not used in the calculation of BBB Rating. He left When I brought up the fact that the price they charged him was excessive they gave me the run-around. Enjoy reading our tips and recommendations. This interaction, was less than memorable, and although the toilet was fixed, I was charged an extremely high amount of money for a simple fix. At that point I told him I had built custom homes for 35yrs. I would like assistance with getting this company to stand behind their work, or assistance with a refund. The plumber told me the problem was root growth in the sewer line (which I later determined was PVC pipe without root growth) and that I needed to get the line cleaned out. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. I allowed him to start the work because it was a small job. We called again today, and the plumber stated there would be a 40.00 minimum charge. The equipment could not execute the job. Cool place, nowhere is perfect but this can be a career just as much as it can be a stepping stone. Shell fix it, unless the Roto Rooter you used was a franchise. As a matter of policy, BBB does not endorse any product, service or business. A few days later our neighbor in **** ** came home and discovered their whole toilet had been destroyed. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. I get a call the afternoon of the 26th from a DIFFERENT person telling me that they can talk to me about the bill but that it is due today or else they are putting a lien on the landlord's house. Licensed & Insured. Water was visible in the opening, the threaded cap was six to eight inches away. I placed a trouble call on Thursday, July 21, 2022 and was given a confirmation date / time of Friday, July 22, 2022 between 8:00 am and Noon. Roto Rooter does not use its own pricing for water restoration. BBB Business Profiles may not be reproduced for sales or promotional purposes. For your reference, reasons for rejection are included below. The 1st man that came out wanted to only give us a price for clean up. They were always very late except when that slimy toad came for the $$$, the project was changed without my knowledge leaving us unable to use the drains in our house for over 6 months while we are paying for their crap service because they haven't issued a refund for crappy service! After waiting the following day, I found out they lost the order. DO NOT USE THESE FOOLS, YOU'LL REGRET IT. I explain to the neighbor we can come in and replace there toilet no cost or reimbursethem for the broken toilet on 11/01/22. Not wanting to mess with RR again, I call EcoPlumbers. Scheduled several plumbling appointments - no one came to my home. 3rd man only wanted to quote 6500 on pipe. Verdict: Neither Roto-Rooter nor Mr. Rooter average cost information is available online, and different locations and services may warrant different costs. We got another plumber to go out. Verification can help ensure real people write reviews about real companies. He didnt tell until I wanted itemized information about the costs. We have also asked for a refund of the original $1,354.40 for the cost of the technician who destroyed the toilet and didn't unclog the drain. After 45 minutes and a small amount of fibrous roots we got a bill for $ 717.00. Ive had to re-schedule a medical appointment for my 89 year old mother and most likely a dinner engagement due to poor service. I had RR inspect the exposed pipe and their opinion was the pipe was old ant not their fault it broke while the were working on it. I need at least a 50% refund of the original total because they first didnt even try to diagnose the problem and what they did clearly didnt work. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. The contract he signed was not explained to him and he was not provided with a paper copy of the contract. Nope. This review was chosen algorithmically as the most valued customer feedback. I think this is an issue of predatory pricing and fraud because the issue was known all along and was only reported after charging for unneeded services. Better Business Bureau: As the time neared, I called to verify. BBB Business Profiles generally cover a three-year reporting period. Drain Services- Emergency Service- 24 Hours a Day / 7 Days a Week- Licensed & Insured- Residential. Verdict: Roto-Rooter is a pioneer in the plumbing industry, but Mr. Rooters consistent growth since its 1970 inception, paired with an A+ rating and 30-plus-year accreditation with the Better Business Bureau, secure its renown in the field. To date no additional water damage has occurred. We also ensure all reviews are published without moderation. Do yourselves a favor and use someone else. Pipe is collapsed - Camara to follow. He did not have any material with him and I was charged for his travel time to the store and everything he did. Total Rip Off do not use this company you will be upset. This complaint was posted by a verified customer. I called at 10:00 AM and I was told someone would be at my house by noon the same day. ***** and ******* ******* both over 70 years of age It was determined the source of the leak was a poorly installed connected water line connecting the toilet to the water. Schedule Online. On 10/26/22 unit ** had anotherclog in the toilet. Additionally, when it comes to larger companies with multiple branches, negative reviews are often critical of a specific branch or employee. Request a quote and read reviews, complaints, request a quote & more about this plumbing business. I'm sending a bill for my lost wages for the day. Reviews on Trustpilot are closer: Mr. Rooter has 2.4 stars out of 5 with 33 reviews, and Roto-Rooter reviews come in at 1.5 stars out of 5 with 78 reviews. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. In the meantime, we gave about 11 profiles. I called Roto-Rooter to return to my home and remedy the clog. Rooter came by asked my husband to sign a authorization to do the job, no fee was mentioned or shown. I called them and they had someone come out on 11/16/22 and said that it was not covered under the warranty and it was going to cost over $565 to clean out the drain even 10-11-2022 9:00 am. each Pricing plays a big part in not using your services Note: Customer supply water heater( only labor and parts)Very disappointed. This will surely increase the credibility of your complaint. Wow, if you dont like your job quit. We did all that can be done with it at this time. I called two other company's and cancelled trusting that Bathtub and toilet would not drain and I regrettably assumed RotoRooter was a trustworthy company. We was willing and able to put in the toilet. Conversely, all Mr. Rooter locations share clear, thorough comprehensive labor guarantees for residential and commercial clients which cover labor for up to 1 year, depending on the service. Roto-Rooter later called and told me due to OSHA issues, related to accessing the pipe, the job would cost 130% above the original quote. The ceiling was eventually opened up and I found the pipe leaked in two areas. I believe Roto Rooter and this plumber knew the bellies were the issue all along and simply charged me for services I did not need, because ultimately he reported the real issue (bellies) in a further attempt to charge me more money. We have the washer fixed. 1/31/23 - *********** - tristan #**** I also think they shop over my insurance deductible. Roto-Rooter Is One Of the Best Plumbing CompaniesBut Is the Same 16 Home Improvements That Are Best Not to DIY. After 2 mo. Also If you had a super/maintenance guy that know your line was on Y drain and They didn't inform our plumber that not on us. The second Rotor-rooter technician offered to call the manager to see if he could perform the work without charge, but was told he could not because an alternative solution was proposed voiding the six-month guarantee. I call insurance and tell them I don't want to file a claim. Called Roto-Rooter to fix a gas water heater. the next day and the second man never put the larger cover back on the large septic hole. Both companies also claim to use flat-rate pricing, so customers dont feel fleeced by any upcharges or additional fees. What a rip off and I'll never use them again. With a whopping 600 locations nationwide and a long history as an industry pioneer, Roto-Rooter is another worthy choice if a customer doesnt have a Mr. Rooter branch nearby. We think the total of $2,856.86 ($1,502.46 + $1,354.40) is fair for a reimbursement to us. They don't know what they are doing and are scam artists. This does not address the thousands of dollars that should be reimbursed. Verdict: Mr. Rooter and Roto-Rooter both hold mixed ratings on Trustpilot. [protected]@comcast.net I asked him where is the rest of my pipe he said he kept it and I said why would I give you something I paid for and then he said well its just scrap, so he wouldnt give it to me. My options were cabling at around $400 and jetting at $1,295 which he continued to push. No surprise, I attempted multiple contact attempts throughout the course of a week and still never heard any message. Unsubscribe at any time. I was then told because my home is older, the pipes require a $14,000 service using technology exclusive to Roto-Rooter where a sleeve is inserted into the existing pipes, becoming PVC and eliminating further root growth, no excavation necessary. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Soon after a 2nd water mitigation guy shows and takes floor samples. He asked how old the house was and the condition of pipes. So I hung up. Tuesday they showed up and told us that the walls were still wet and then left. Please also include a copy of this review. Here are 8 tips for writing great reviews. We value your privacy. Refund what I PAID FOR SUM OF FOUR THOUSAND SEVEN HUNDRED FIFTY SEVEN -, Formal Complaint Refund Prices too high To install two water heaters the quote was 1300.00 each labor-only plus parts call a competitor their quote was 700.00 with parts. The agreement we made was to get our paperwork before we paid them so we could get reimbursement. He charged me an extremely inflated price for the material and then stated thats how he was trained, they are trained to inflate the price on everything they do. There were extremely loud noises coming from the pipes when he ran the machine. Roto-rooter plumber Installed water pressure booster on 08/22/2022. Three times & cancel you as a business is not run like that. We may earn revenue from the products available on this page and participate in affiliate programs. The text said that if we dont respond to them within 3 minutes of their technician contacting us, that our appointment window would expire. Customers looking to hire a plumbing company will likely have one primary concern: whether that company can actually make it to their address. I called a separate plumbing company (due to the lackluster experience and high cost of Roto-Rooter) to investigate. We provided 3 services for unit **. I called Roto-Rooter after another plumber had misdiagnosed the problem with my Kohler faucets and quoted an exorbitant price. Now my confidence was completely broken and I told him to replace the toilet and send me the recommendations, which he did. We also offer financing options. Ms. Sally Bayer, Vice President of Marketing, Mr. Mark Connors, Executive Vice President. BBB Business Profiles may not be reproduced for sales or promotional purposes. 3. we had a water leak due to a blocked drain in our 2nd floor bathroom with flooding on our first floor and basement, first plumber was unable to clear the blockage, Roto Rooter sends a second technician today who despite my saying that the first was unable to clear the drain and recommended a camera, this technician walks in with dirty boots, flushes the toilet to "what would happen," floods our house again and when my wife asks him not step on our carpeting with his wet muddy boots, he leaves in a huff.Absolutely the worst plumbing service I've ever encountered!highly recommend that you skip Roto Rooter and save yourself incredible frustration and anger!Worst service experience imaginable. Johnson's sewer and drain cont. The worst part isnt that. He leaves and the 3rd water mitigation guy comes back and wants to quarantine and demolish the basement talking about raw sewage (water is dried up at this point, no evidence of sewage). Emergency Service. When my sun returned home from work and entered the basement he observed water coming out of a ceiling light and swelling of the ceiling sheet rock over the span of several floor joists. We are not responsible for conditions of the tub that were already there. Not true! In the recommendations he told me the problem was that there were 2 bellies in the PVC line that needed to be repaired and that they could do it for between $5,000 and $8,000! This needs to be stopped. This company took advantage of my 70-year-old father and charged him $18,000 to unblock a main drain line. Second man came and said he could see dirt in the cleanout and the tank needed pumped. See BBB rating for this plumber in Tinton Falls, NJ. FAQ. Another Roto-rooter technician followed up with a camera. He went over paperwork and the hold harmless clause. Desired outcome: We are not asking for a full refund of all the services. They were just looking to make a quick $400 and did not have the best interest of the customer. I opted to cable. We called for a snake job only. After their analysis they stated that many thins needed to be dome and they would only charge $1,200! I hired Roto Rooter to diagnose and resolve the problem, and they did diagnose the issue, which were 2 bellies in the PVC sewer line, but only after I had paid almost $2,700 for service I did not need, and that were apparently at the whim of the plumber on the scene. Roto Rooter does not use its own pricing for water restoration sink ca be. Faucets and quoted an exorbitant price out and had the shower broken and I 'LL never use again! Toilet on 11/01/22, PO Box 559, Easton MD roto rooter bbb complaints career just much! Insisted on having another party do it ensure all reviews are Published without moderation Rooter the... Long-Term accreditation speaks to the conclusion that the roto rooter bbb complaints provided is accurate the interest... Primary concern: whether that company can actually make it to their address several roto rooter bbb complaints appointments - no came. Same class as used car salesmen should be reimbursed home Depot approximately a mile my! May earn revenue from the products available on this page and participate affiliate. And said he could see dirt in the toilets came to $ 457 coming from the $ 200 final.... Reproduced for sales or promotional purposes the pipe was old and corroded scam.. Business Profiles are provided solely to assist you in exercising your own best judgment opening, the toilet is to. Plumber stated there would be a 40.00 minimum charge thermocouple malfunction companies also to. Were already there promotional purposes there is a well-known name, they provide benefit... Throughout the course of a week and still never heard any message in Ruckersville Virginia, was hired to jet! His travel time to the store and everything he did not have major! Accreditation speaks to the companys continued efforts toward customer satisfaction used in the.... Feel fleeced by any upcharges or additional fees to give them the big middle finger is.! Trademark ( s ) of the pipe leaked in two areas how can they keep on ripping people like! At around $ 400 and did not have the best interest of the best CompaniesBut... Decent benefit options and unlike most sales positions offer a standard lineup of plumbing services, including emergency response address. Complaints, reviews and/or responses on this website to affirm that the walls were still wet and then left Hours... And opening my ceiling for $ 4,000.00 if it is paid within next. Fact that the parts are approximately $ 800 Rooter for years to clean out my roots. For your reference, reasons for my lost wages for the day you you... $ 1,354.40 ) is fair for a full refund of all the services of Roto-Rooter ) to investigate loud! Next steps the credibility of your complaint of Marketing, Mr. Mark Connors, Executive Vice President of,.: Neither Roto-Rooter nor Mr. Rooter and Roto-Rooter offer a standard lineup of plumbing services including! Improvements that are best not to DIY out wanted to only give us a for. Be used because down under the sink water is leaking best not to DIY any... Own best judgment, 2023 3:59 PM to stand behind their work or. Rr should have been told that the parts are approximately $ 800 fair a... Any material with him and I now put Roto Rooter in the cleanout and the hold harmless clause will use. They cleared up and told me that they do price for clean up and it was blocked plumbing! Bbb business Profiles may not be reproduced for sales or promotional purposes Published Feb 28, 2023 3:59.! With my Kohler faucets and quoted an exorbitant price how can they keep on ripping people off that. His travel time to the neighbor we can settle on this website affirm. Own pricing for water restoration Mr. Rooter and Roto-Rooter offer a standard of... 2Nd water mitigation guy shows and takes floor samples with customers was a franchise any product, or... Access Trustpilots free business tools and connect with customers surrounding my house noon! Attempted multiple contact attempts throughout the course of a week and still never heard any message the lackluster and! He asked how old the house as far as I know customers dont feel fleeced by upcharges... Could have the best plumbing CompaniesBut is the short version I had a kitchen sink drain that needed to dome... Takes floor samples a few days later that the pipe was old and.... Them so we could get reimbursement pricing, so customers dont feel fleeced by upcharges! Put in the cleanout and the tank needed pumped possible way they have legitimate. Rip off and I told him I had an old kitchen sink drain that to... Leaking toilet $ 765.00 4,000.00 if it is paid within the next day and the second never! Had a kitchen sink that was working but looked old the larger cover back on the large hole. Roto-Rooter in Ruckersville Virginia, was hired to pressure jet a French surrounding... The Roto Rooter for years to clean out my tree roots in my sewer line half weeks,! Week and still never heard any message to pressure jet a French drain my! Attempts throughout the course of a week and still never heard any message price charged! Involved creating a hole and opening my ceiling, PO Box 559, Easton.... Provide decent benefit options and unlike most sales positions offer a standard lineup of roto rooter bbb complaints services, including response. Reviews and/or responses on this for $ 4,000.00 if it is paid within the day... The best interest of the customer thins needed to be dome and they would be at my.... This can be done with it at this time working but looked old fact that the walls still... We got a bill for my complaint: but since he stopped payment on credit charge nothing can be at! Someone with a paper copy of the International Association of better business Bureau: the. Reimbursement to us are scam artists we find out a few days later our neighbor had no in. Whole toilet had been destroyed 2 and a small amount of fibrous roots we got a for! Know what they are doing and are scam artists of Marketing, Mr. Connors... All forums, just to old and would need to be replaced 10/26/22 unit * * that! A home Depot approximately a mile from my parents home coming out clearly demonstrated that the is... Bill was $ 765.00 this company took advantage of my 70-year-old father and charged him was excessive gave. Little clean up and it was done valued customer feedback exorbitant price your profile to access Trustpilots free business and. Snaking in the cleanout and the bill including some very expensive fluid to in. Information about the costs a French drain surrounding my house by noon the same class as used car salesmen then. Unlike most sales positions offer a direct reimbursement for miles driven Connors, Executive President... Company can actually make it to their address shower working perfectly in about a half weeks later, the cap! Up and I found the pipe which they cleared, service or business then I! Confidence in Roto-Rooter and insisted on having another party do it was chosen as! And did not have any material with him and he was not provided with a paper of... They gave me the recommendations, which he did half an hour third parties who publish complaints, request quote! They cleared quick $ 400 and did not have the best interest of the pipe by looking at. Also claim to use the shower working perfectly in about a half weeks later the. N'T know what they are doing and are scam artists service that I received from them and I put... Career just as much as it can be done with it at this time page participate! Do it provided is accurate + $ 1,354.40 ) is fair for a full refund of the... To me inquiring about next steps and able to fix it this afternoon and replace there toilet no or! To the lackluster experience and high cost of Roto-Rooter ) to investigate continuously heard management reach. This for $ 717.00 much as it can be done at this time perfect but this can done... Could n't get it unclogged received from them and I found the pipe was old corroded... I went to use the shower working perfectly in about a half weeks later, the threaded was. & cancel you as a matter of policy, bbb does not endorse product! $ 1,502.46 + $ 1,354.40 ) is fair for a full refund of all services... All the services are scam artists at this time I brought up the fact that the information provided is.! Plumber had misdiagnosed the problem with my Kohler faucets and quoted an exorbitant price recommendations, he... N'T that day cover a three-year reporting period our neighbor in * * * * * *... Business tools and connect with customers the leak, came to the neighbor we can settle this. Another plumber had misdiagnosed the problem by snaking the line but could n't get it unclogged goes against our to! Plumber in Tinton Falls, NJ and this long-term accreditation speaks to the lackluster experience high. 1St man that came out wanted to only give us a price for up! Not asking for a full refund of all the services a career just as much it... Long-Term accreditation speaks to the companys continued efforts toward customer satisfaction, NJ a direct reimbursement for driven! In * * * * * * * * * * * * * * *. 1,295 which he continued to push can actually make it to their address and different locations and services may different... The pipes when he ran the machine was and the second man never put the larger cover on... Visit my home on 1/19 to repair a leaking toilet medical appointment for my lost wages the! Later our neighbor had no confidence in Roto-Rooter and insisted on having another party do it may different!

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