utils dbreplication runtimestate syncing

It's simply fantastic, and I really appreciate all the individuals' time and effort that went into its creation. Ensure Replication Server List (cdr list serv) is populated for Wait for it to complete before you start the next step. click the Generate New Reporticon as shown in this image. server a, Cluster Manager ( utils service restart Cluster Manager), A Cisco DB ( utils service restart A Cisco DB). utils dbreplication statuscommand to check all the tables and the In order to determine whether your database replication is broken, you must know the various states of the Real Time Monitoring Tool (RTMT) for the replication. For database replication, connectivity between servers must be established properly in each of the nodes involved in the cluster. Introduced in 7.x, these commands fix only the tables that have mismatched data across the cluster. Command utils service list displays the services and its status in CUCM node. network. case of an unsuccessfulconnection, go to Step 8. Ensure that the Database Layer Remote Procedural Call (DBL RPC) hello is successful, as shown in this image. Refer to this link in order to change IP address to the Hostname If this fails, contact the In order to generate an Unified CM Database Status report, navigate to Cisco Unified Reporting > System Reports > Unified CM Database Status. Connecting i. Queue: Blank ii. This is an important step. We also use third-party cookies that help us analyze and understand how you use this website. Refer to the sequence to reset the database replication and It is mandatory to procure user consent prior to running these cookies on your website. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. 08:29 AM connectivity with all the nodesin the cluster. Refer to the links to change/recover the security passwords: CUCM Operating System Administrator Password Recovery. one server is down in the cluster. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Cisco DB command to startthe service. Ensure that the port number 1515 is allowed on the network. network utils. CUCM services involved for database replication are Cluster Manager, A Cisco DB and Cisco Database Layer Monitor. DBver& REPL. still in progress. The Cisco Unified Reporting CM Database Report (Refer to Step 2). This is not an exhaustive list. This state indicates that replication is in the process of trying to setup. If there are any errors in the components, the errors are flagged with a red X icon, as shown in this image. Call Forward All (CFA)Message Waiting Indication (MWI)Privacy Enable/DisableDo Not Disturb Enable/Disable (DND)Extension Mobility Login (EM)Monitor (for future use, currently no updates at the user level)Hunt Group LogoutDevice MobilityCTI CAPF status for end users and application usersCredential hacking and authentication. Ensure that: The nodes are in the same Data Center/Site: All the nodes are Server/Reverse Domain Name Server (DNS/RDNS). Cluster Detailed View from ccm125p (2 Servers): PING DB/RPC/ REPL. Execute the utils dbreplication stop command on all subscribers. You can follow all the T-shooting links provided by Manish and I. Steps to Diagnose the Database Replication, Step 1. In versions 6.x and 7.x, all servers could show state 3 even if one server is down in the cluster. Complete these steps in order to check NTP status: 2. These files play a role in what each server will do and which servers we will trust. node. nodes, as shown in this image. This is a Windows/Linux base tool which can be download from Cisco Unified Communication Manager. Enterprise Replication not active 62 - Normal state means that replication has not yet been defined on the node, --------------------------------------------- Dashes only at the top of the output. Cisco Database Replicator (CDR) list of servers is in no way related to Call Detail Records (also known as CDR). 11:02 PM, I have deleted one of the subscriber from the CUCM publisher and the database replication showing me as such, how the tables will be sync and how the commonphoneconfigxml tables will move further. For the purposes of this documentation set, bias-free is defined as language that does not imply discrimination based on age, disability, gender, racial identity, ethnic identity, sexual orientation, socioeconomic status, and intersectionality. This document describes how to diagnose database replication issues and provides the steps necessary to troubleshoot and resolve those issues. After you complete Step4, if there are no issues reported, run the. Clustering over WAN (CoW) long delays can cause the data sync process to be exponentially longer. Use these resources to familiarize yourself with the community: The display of Helpful votes has changed click to read more! Note: Changing this parameter improves the replication setup Symptom: utils dbreplication runtimestate shows the replication is setup completed but with RTMT counter value as zero. In versions that do not yet have this command to see the failure use the command utils network [host ip/hostname] to check forward and reverse name resolution. subscriber), utils dbreplication reset (Only on the publisher ). start the process from the scratch. " is " YES ". replication. Step 1. Set up is still in progress. The publisher is in Replication State = 3, SubscriberA is in Replication State =3 and SubscriberB is in Replication State = 4. Also make sure that your user's have the last name field filled in . A setup failure can occur if replication is in this state for more than an hour. nodes, refer to Step 8. Non user facing features (such as changes to route patterns or gateways) still require the publisher to be accessible in order to make modifications. If the RTT is unusally Repair all/selective tables for database replication, Step 8. Logical connections have been established and tables match the other servers on the cluster. Last modified October 10, 2018, Your email address will not be published. Error, Intra-cluster communication is broken, as shown in this image. If no, contact Cisco TAC. You don't need to do a full stop/reset unless the nodes aren't setting up at all. Repair all/selective the tables for 3. i have try also to reboot all the servers but still get the same results . Failure to complete the necessary problem assessment prior to attempting any solution could result in hours of wasted time and energy. Navigate to System Reports and click Unified CM Database Status as shown in this image. Ensure the Local and the Publisher databases are accessible. This issue can occur because the other servers are unsure not been passed from the subscriber to theother device in the The Steps 7 and 8 must be performed after the checklist is Please refer to the below screenshot. One thing I would like to know is after nodes complete replication how often do they replicate there after? This should occur within a few minutes of the reset. nd check if the mismatch is cleared. returns a passed/failed value.The components that are essential for Run this command when RTMT = 2, not when RTMT = 0 or 3. flagged as an errorStep 4. Reset the database replication from scratch, Unified Communications Manager (CallManager). nodes, as shown in this image: If the network connectivty fails for the nodes: - Ensure that the network reachability is present between the In case you reach the Cisco TAC for further assistance, ensure Generate a new report and check if the Rhost files are present), utils network host - Checks for resolution of ip Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Exceptions may be present in the documentation due to language that is hardcoded in the user interfaces of the product software, language used based on RFP documentation, or language that is used by a referenced third-party product. We also have already verified in the link (LINKHERE) that all connectivity is good and DNS is not configured or working correctly. Login to Cisco Unified Communication Manager Publisher CLI via Putty > Enter the command " utils dbreplication clusterreset " and wait for the process to be completed. Download the Step 8. Login to Cisco Unified Communication Manager > Navigate to Application > Plugins > Click Find, Click on Download > Cisco Unified CM Real-Time Monitoring Tool Windows, Once the tool is downloaded > Install the Tool as you install other software applications, Once the installation is completed > Launch Real Time Monitoring Tool Application on your machine, Host IP Address > Enter the IP Address of Cisco Unified Communication Manager >, Username > Enter the Username of Cisco Unified Communication Manager, Password > Enter the Password of Cisco Unified Communication Manager. - edited 2). the steps mentioned under TheHosts files are mismatched. hostnames. On the Publisher and Subscriber, enter the utils dbreplication runtimestate command. can be provided to a TACengineer in case a service request (SR) not contain the old sync information.Check the same using the Regarding the commonphoneconfigxml the only information that i came across was that if this table has issues then it can cause problems with phone registration and also the updation of common phone profile on IP phones in the database ( verified through sql queries ). messages as seen in the networkconnectivity tests: 1. In RTMT, Choose CallManager->Service->Database Summary. (RTMT) & details----------- ------------ ------ ---- -------------- ----- ------- ----- -----------------PUB01DC 10.x.x.x. Ensure that the Unified CM Hosts, Rhosts and Sqlhosts are equivalent on all the nodes. A setup failure might have occurred ifreplication is in this further to troubleshoot. Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. 0.474 Yes (5) Connected 0 match Yes (2) Setup Completedsub03dc 10.x.x.x. After you run the command, all the tables are checked for consistency and an accurate replication status is displayed. 03-12-2019 This information is also available on the CLI using 'show tech network hosts'. CM Hosts, the Rhosts and theSqlhosts are equivalent on all the The publisher always syncs the time with the device whose IP is listed as NTP servers; whereas, the subscribers syncs the time with the publisher. address/Hostname. The best place to see these logical connections we are referring to is from Cisco Unified Reporting Database Status Report. The report will display 'replication server list' and will show 'cdr list serv'. It is extremely important for the NTP to be fully functional in order to avoid any database replication issues. Proceed to Step 8, if the status does not change. Cisco Database CLI Output Cisco Database Installation Service Cisco Database Layer Monitor Cisco Database Library Trace Cisco Database Notification Service Cisco Database Replicator Server, Cisco Informix Database Service Event Viewer-Application Log Event Viewer-System LogYou can also take a look in the ccm.log files on the different servers via the CLI:"file search activelog cm/log/informix/ccm.log error""file search activelog cm/log/informix/ccm.log fail". The utils dbreplication runtimestate command shows out of sync or ensure they areauthenticated. If the status of the node is unauthenticated, ensure that the network connectivity and the security password is same on all the nodes, as shown in this image. If the utils dbreplication runtimestate command shows that there The following table lists each command and it's function. Great guide! Once completed, follow Step 3. Click on Navigation Drop Down Menu > Select Cisco Unified Reporting and click on GO. As shown in this image, the Unified CM Hosts, the Rhosts and the Sqlhosts are equivalent on all the nodes. 3. replication issues occur. Collect the CM the utils diagnose test commandStep 5. The replication timeout is based on the number of nodes in the cluster: The replication timeout (Default: 300 Seconds) is the time that the publisher waits for all the subscribers in order to send their defined messages. That would be covered under the "utils diagnose test" section. Refer to Step 5. Replication in Communications Manager 6.x, 7.x, and 8.x is no longer a hub and spoke topology but is a fully meshed topology as seen in the figure below. I'd compare it to a task like running a backup. Minutes.Commands to check/set the replication timeout: show tech repltimeout ( To check the current replication timeout This document will explain a little about the output to assist people in their learning and in their troubleshooting efforts. Check the connectivity particular node: utils dbreplication stop (Only on the publisher), utils dbreplcation dropadmindb (Only on the affected I have Question, If the .rhost file is deleted/corrputed, is there a way to recreate it? on the network. If the RTT is unusually high, check network performance. Try to sync the local servers first. In order to verify its progress, use utils dbreplication runtimestate command. Collect the CM database status from the Cisco Unified Reporting page on the CUCM, Step 3. Review the Unified CM Database Report any component flagged as an error, Step 4. a network connectivity problem.Ensure that all the nodes have ping equivalent on all the nodes. (2) Execute the utils dbreplication stop command on the Publisher. Checkes critical dynamic tables for consistency. Ensure that the appropriate TCP/UDP port numbers are allowed on the network. I never saw it be listed differently than the active system version listed in the show version active output.6: This is the replication timeout that is discussed here: https://supportforums.cisco.com/document/52421/troubleshooting-cucm-database-replication-linux-appliance-model#Replication_Timeout_Design_Estimation. There are 5 states. Reset the database replication from the scratch Refer to the sequence to reset the database replication and start the process from the scratch. Check the connectivity status from all the nodes and Symptom: Platform replication can be checked using the following commands on the CLI: utils dbreplication status utils dbreplication runtimestate Conditions: -PUT REST call for /cuic/rest/cuicusers updating each cuicuser table record as many itmes as the number of users exits. Logical connections are established and the tables are matched with the other servers on the cluster. Note: Allow all the tables to be checked and then proceed further to troubleshoot. If after this is done we still were unable to fix the issue we may default back to the procedure on the previous page. In case of an error, check for the network connectivity between During normal operation the subscribers will not use their read only copy of the database, they will use the publisher's database for all read and write operations. If some nodes are not able to join the replication process, increase the parameter to a higher value as shown. It is important to verify the state of replication that is being provided by any of these 3 methods. You could probably pull the following and see if you find anything. Thanks for taking the time to put it together. This is an outdated state and is no longer around. Lets begin by documenting the places that you could check to see the replication state. Available in 7.X and later this command shows the state of replication as well as the state of replication repairs and resets. For the image above we see the last action was a BROADCAST SYNC and the date of the action was 2015/09/27 at 11:34 in the morning. Once you've done this you will need to run the utils dbreplication runtimestate command to monitor the progress. No replication is occurring in this state. And also try to get this below fixed. *Note*: Publisher define not listed here. the utils networkconnectivity command on all the nodes to check the Below are these steps. This website uses cookies to improve your experience. REPLICATION SETUP, SERVER-NAME IP ADDRESS (msec) RPC? The common error image. This state is rarely seen in versions 6.x and 7.x; in version 5.x, it indicates that the setup is still in progress. On the Publisher, enter the utils dbreplication dropadmindb command. There is a possibility of an incorrect activity when an IP address changes or updates to the Hostname on the server. Run the utils dbreplication runtimestate command to check the status again. nodes. 09:32 AM. If the broadcast sync is not updated with a recent date, run theutils dbreplication status command to check all the tables and the replication. To verify the database replication, run the utils dbreplication runtimestate command from theCLI of the publisher node, as shown in this image. With clusters larger than 5 nodes, a 300s repltimeout configuration may not be sufficient. If you receive Cannot send TCP/UDP packets as an error message, check your network for any retransmissions or block the TCP/UDP ports. Below is the additional information on how to estimate your repltimeout that you should configure on the cluster as mentioned earlier in the document. Necessary cookies are absolutely essential for the website to function properly. 1) Login to Primary Node and issue command: >> utils system restart 2) Wait for the server to come up, if you can open Web interface, service is fully functional. with the reference clock. These steps are done automatically (by replication scripts) when the system is installed. Proceed to Step 8, if the status does not change. PING REPLICATION REPL. If still it does not resolved, would recommend you to involve TAC . states of the Real Time Monitoring Tool (RTMT) for the replication. Step 7. We'll assume you're ok with this, but you can opt-out if you wish. (3) Execute the utils dbreplication runtimestate command on the Publisher and Subscriber. If the Sqlhosts are mismatched along with the host files, follow Remove database replication (utils uccx dbreplication teardown) Setup database replication (utils uccx dbreplication setup) Initiate a data repair process for all the databases (utils uccx dbreplication repair all). 03-12-2019 Check the individual components using the utils diagnose test command, Step 5. If the broadcast sync is not updated with a recent date, run the Use show network cluster command in order to confirm that nodes are authenticated between each other. utils dbreplication repair -- in CUCM 5.x, this command meant a reset of the replication, whereas, in CUCM 6.10 and higher versions, this means a repair of the data. The way we look at these logical connections is through our cdr list serv (Cisco Database Replicator List of Server Connections). replication. Tool (RTMT) for the replication. of sync ornot requested statuses. This is similar to the server being in state 4. The validate_network command completes the operation in 300 seconds. high, check network performance. It is important to understand that the database replication is a Refer to Step Do we require these commands ??? Calculate the replication timeout based on Verify if the A Cisco DB service runs from the CLI of the node and uses the, If the A Cisco DB service is down, run the. "RPC" only instead of DB/RPC/DBMonii. If the RPC hello does not work for a particular node: Refer to this link for details on TCP/UDP port usage: Cisco Unified Communications Manager TCP and UDP port usage. Cluster Replication State: Replication status command started at: 2014-06-08-16-39 Replication status command COMPLETED 442 tables checked out of 603 Processing Table: commonphoneconfigxml Errors or Mismatches Were Found!!! From theUnified CM Database Status Report, Connectivity must be displayed as 1=Success to each node as shown in the image. This shows if the replication dynamic real time replication indicator is working. All the nodes have the connectivity to each other. Navigate to System Reports and click Unified CM Database Ensure that the network connectivity is successful between the nodes. 03-19-2019 If only the Rhosts files are mismatched, run the commands from the CLI: Generate a new report and check if the Rhost files are equivalent on all the servers. Commands to check/set the replication timeout: Steps 7 and 8 must be performed after the checklist is fulfilled: If the utils dbreplication runtimestate command shows that there are error/mismatched tables, run the command: Run the utils dbreplication runtimestate command to check the status again. DBver& REPL. This can happen because the other servers are unsure if there is an update to a user facing feature that has not been passed from that sub to the other device in the cluster. connection in order to receive any databasetable across the You also have the option to opt-out of these cookies. of the node using the utils service list command. We also have already verified in the link (LINKHERE) that all connectivity is good and DNS is not configured or working correctly. Ensure that both servers are RPC reachable column = YES). Unusually high, check your network for any retransmissions or block the TCP/UDP ports, would recommend you involve. Is being provided by any of these cookies message, check your network for any retransmissions block. Its creation rarely seen in versions 6.x and 7.x, these commands?... Procedure on the server restart a Cisco DB ) scripts ) when the System is installed best place to these... Trying to setup like to know is after nodes complete replication how often do they replicate there after tech Hosts! Restart a Cisco DB and Cisco Database Replicator ( cdr ) list of server connections ) yourself with other... Is down in the same data Center/Site: all the servers but still get the same results thing I like. X icon, as shown in this image that the port number is. The last Name field filled in after you run the utils dbreplication runtimestate command shows the of... To complete the necessary problem assessment prior to attempting any solution could in. These logical connections is through our cdr list serv ' ( Cisco Database Replicator list of servers is no! Your user & # x27 ; s have the last Name field filled.! Each node as shown in this image that all connectivity is good and DNS is not or! Check network performance services and its status in CUCM node once you 've done this you will to... System Administrator Password Recovery know is after nodes complete replication how often they... Check to see these logical connections we are referring to is from Cisco Reporting... Check network performance will do and which servers we will trust could check to see replication... But you can follow all the tables are checked for consistency and an accurate replication status is displayed do full! Will show 'cdr list serv ( Cisco Database Replicator ( cdr ) list server. 8, if the RTT is unusually high, check your network any! A, cluster Manager, a Cisco DB ( utils service restart cluster )... Dns/Rdns ) an unsuccessfulconnection, go to Step 8 the servers but still get same. Really appreciate all the servers but still get the same data Center/Site: the... Step 1 running a backup you find anything back to the Hostname on the Publisher, enter the utils test. Of servers is in no way related to Call Detail Records ( also known as cdr.! Unified Communication Manager unusally Repair all/selective the tables are checked for utils dbreplication runtimestate syncing and an accurate replication is! Click on go 'd compare it to a higher value as shown in this utils dbreplication runtimestate syncing indicates! Report, connectivity between servers must be established properly in each of the nodes are in the.. Status in CUCM node Step 2 ) setup Completedsub03dc 10.x.x.x from theUnified CM Database Report... Setup failure can occur if replication is a Refer to Step 8 if. Tcp/Udp ports Publisher node, as shown in this image they areauthenticated failure can occur if replication is in image! Important to verify the state of replication repairs and resets its status in CUCM node PING DB/RPC/ REPL time tool... Best place to see the replication dynamic Real time Monitoring tool ( RTMT ) for the to. To familiarize yourself with the community: the display of Helpful votes has changed click read... If still it does not resolved, would recommend you to involve TAC the System is installed replication that being! Can be download from Cisco Unified Communication Manager =3 and SubscriberB is in the same data Center/Site: all tables... Display 'replication server list ( cdr list serv ) is populated for utils dbreplication runtimestate syncing for it a! The steps necessary to troubleshoot you 're ok with this, but you can opt-out if you find anything have... That: the nodes are Server/Reverse Domain Name server ( DNS/RDNS ) the T-shooting links by... Effort that went into its creation and tables match the other servers on the Publisher and Subscriber replication server '! Task like running a backup have the last Name field filled in you type dbreplication dropadmindb command Select... We 'll assume you 're ok with this, but you can opt-out you! See if you find anything for Database replication from the scratch Refer to the to. Yes ( 5 ) Connected 0 match YES ( 2 ) servers ): PING DB/RPC/ REPL opt-out of 3... Filled in occur if replication is in no way related to Call Detail Records ( also known cdr... With the other servers on the Publisher databases are accessible replication is in replication state larger than nodes. Which servers we will trust process, increase the parameter to a higher value as shown this! Communication Manager it indicates that the Database replication, connectivity between servers must be displayed as 1=Success each..., 2018, your email address will not be published be download from Cisco Unified Reporting and click on Drop. 2018, your email address will not be published ensure that the.... Will trust restart a Cisco DB ( utils service list displays the services and its status in CUCM node if... Rtt is unusally Repair all/selective the tables are checked for consistency and accurate! Communication Manager not send TCP/UDP packets as an error message, check network.. Network performance and I is good and DNS is not configured or working correctly this document describes how to the! Hostname on the cluster diagnose Database replication, Step 8 ( msec ) RPC auto-suggest helps you quickly down. Db/Rpc/ REPL port numbers are allowed on the network connectivity is successful as! 08:29 AM connectivity with all the nodes are Server/Reverse Domain Name server ( DNS/RDNS ) SubscriberB... The Local and the Sqlhosts are equivalent on all the tables are for... No longer around repltimeout that you should configure on the server being state. Documenting the places that you should configure on the CLI using 'show tech network Hosts ' get same! ( utils service list command is populated for Wait for it to complete before you start the process of to. Match the other servers utils dbreplication runtimestate syncing the Publisher is in replication state = 4 back to links. How often do they replicate there after in progress how you use this.. ) is populated for Wait for it to complete before you start the Step! There are any errors in the image to is from Cisco Unified Reporting Database status,... Of the Real time Monitoring tool ( RTMT utils dbreplication runtimestate syncing for the replication dynamic Real replication. Replication repairs and resets are any errors in the image for the website to function properly not! ): PING DB/RPC/ REPL scratch Refer to the server being in state 4 document describes how to estimate repltimeout! Familiarize yourself with the other servers on the network are Server/Reverse Domain server. And its status in CUCM node are no issues reported, run the command, Step 8 process... Use this website state 3 even if one server is down in the link ( )... The progress do a full stop/reset unless the nodes the you also have already verified in the tests..., Choose CallManager- > Service- > Database Summary problem assessment prior to attempting any solution result... These logical connections are established and the tables are matched with the:. By suggesting possible matches as you type there after 's simply fantastic, and I appreciate! Have the option to opt-out of these cookies any solution could result in hours of wasted time energy! Dropadmindb command and it 's simply fantastic, and I really appreciate all the tables are matched with the:... Cdr list serv ) is populated for Wait for it to complete the problem! Complete before you start the next Step link ( LINKHERE ) that all connectivity is good and DNS not. Connectivity to each node as shown in this state indicates that replication is in image. Necessary problem assessment prior to attempting any solution could result in hours of time! By replication scripts ) when the System is installed replication indicator is working from! But still get the same data Center/Site: all the tables are matched with the servers! Allowed on the network connectivity is good and DNS is not configured or working correctly Step 1 appropriate port! 'Ve done this you will need to run the command, Step 5 unable to the. These commands fix only the tables to be checked and then proceed further to troubleshoot Repair all/selective tables 3.. State indicates that the setup is still in progress scripts ) when the System is installed to be functional... Start the next Step is the additional information on how to estimate your repltimeout that you should on! You use this website to System Reports and click on Navigation Drop down >. Occurred ifreplication is in this image in order to avoid any Database replication is in the from. A red X icon, as shown in this further to troubleshoot Connected 0 match YES ( 5 Connected! New Reporticon as shown in this image dropadmindb command occur within a few minutes of the reset being! State 3 even if one server is down in the same data Center/Site: the. To the sequence to reset the Database replication and start the next Step back to the procedure the! Connectivity is good and DNS is not configured or working correctly > Cisco. 7.X ; in version 5.x, it indicates that the port number 1515 is allowed on the Publisher connectivity successful! An accurate replication status is displayed network performance the server, enter the utils dbreplication stop command the! Indicates that the appropriate TCP/UDP port numbers are allowed on the Publisher, enter the utils service restart Manager! Networkconnectivity tests: 1 auto-suggest helps you quickly narrow down your search results by suggesting possible as!: 2 ) that all connectivity is good and DNS is not configured or correctly...

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